Season 1

When it is time to share the waiters' tips, they come up short. Mr. Spooner suspects Horace and sends Aldo and Sedgewick to follow the prime suspect and try to catch him in the act of stealing.

Mr. Spooner suspects the staff of stealing new teabags and replacing them with used ones thus watering down the tea. He also suspects there is a cornflake thief and the kitchen staff take exception to this. The staff walk out on strike, leaving Mr. Spooner knee deep in cornflakes.

The Fellowes book the honeymoon suite, but the staff think that Mr. Fellowes looks like the murderer Dr. Crippen. The waiters suspect he will kill his new rich wife and put her in the empty trunk he has had sent to their room. Oddly, the only one who thinks there is nothing going on is the ex-detective Mr. Spooner.

The Prince Henry Hotel hires a time and motion expert to make the kitchen work more smoothly. She finds racism, sexism, distractions and laziness. When she tries to show them the way to do their job more efficiently, they ignore her. The kitchen is in chaos and she walks out babbling racial slurs.

Special Branch gets Mr. Spooner to aid them in the capture of two Triads. Because Mr. Spooner understands Chinese, he is the only one who knows where they stashed the money. The staff find out that he has it, and he agrees to share it with them, but they are divided on the morality of keeping it.

Movie stars check in to the Prince Henry and create havoc with their drinking and arguing. Mr. Martin accidentally spills champagne on them during a fight and the celebs insist he be fired. Mr. Spooner, Aldo and Dick plant a recording device in their fruit bowl and get info that they would not want published. Mr. Martin is reinstated.

The dog show is in town and the Room Service waiters are run off their feet with ladies wanting their dogs walked. Aldo and Fedros have a bet to prove they are the mystery waiter the gossip columns are writing about. The papers say the guests are giving lavish gifts to a waiter who looks like Omar Shariff. Both men are bragging that is them, but which one can prove it?